Help / Contact Us
Regarding membership fee payment
-
Q.
Please tell me about the membership fees and payment methods.
-
Q.
Please tell me about the available credit cards.
-
Q.
If I cancel my membership partway through the month, will I receive a prorated refund for the remaining days?
-
Q.
Even though I have not canceled my membership, it says "the payment has not been completed."
-
Q.
In the case of credit card payments, how will it be recorded on the statement?
-
Q.
Can debit cards, prepaid cards, and bundle cards be used?
-
Q.
If I want to change my payment method, what procedure should I follow?
-
Q.
Duplicate payments are occurring.
-
Q.
Is it necessary to go through a procedure every time to pay the membership fee?
-
Q.
Can I change the registered credit card information?
-
Q.
Can the payment method be changed? (Between credit card payment and carrier payment)
-
Q.
I am considering new pricing plans from three carriers. Is any procedure necessary?
-
Q.
Can I still proceed with the membership renewal even after the annual membership expiration date has passed?
-
Q.
Can I confirm if the annual membership renewal process has been completed?
-
Q.
Despite being set for automatic renewal with a yearly membership using credit card payment, d payment, or au easy payment, the payment was not processed.
-
Q.
Please tell me the payment methods for convenience store payments.
-
Q.
Can I change the payment method before paying for the annual membership?
