About Annual Membership
- QCan I confirm if the annual membership renewal process has been completed?
- A
By logging in, you can check the "Next Renewal Date (Membership Validity Period)" on MY PAGE.
After the procedure, please be sure to confirm whether your membership validity period has been extended.
Other questions regarding annual membership.
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Q.
Please tell me how to proceed with the renewal of my annual membership.
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Q.
Can I still proceed with the membership renewal even after the annual membership expiration date has passed?
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Q.
I have set my annual membership to auto-renew, but when will the expiration date be updated?
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Q.
Please tell me how to check if I am on auto-renew for my annual membership.
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Q.
Please tell me how to stop the automatic renewal for credit card payments, d payment, and au easy payment.
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Q.
How can I change my annual membership from 'not auto-renewing' to 'auto-renewing'?
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Q.
Despite being set for automatic renewal with a yearly membership using credit card payment, d payment, or au easy payment, the payment was not processed.
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Q.
Please tell me the payment methods for convenience store payments.
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Q.
Can I change the payment method before paying for the annual membership?
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Q.
Can I register as a member using a name other than my real name?
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Q.
My family is already a member; can I join at the same address?
If the above examples do not resolve your issue, please contact us using the information below.