About Annual Membership

Q

Can I still proceed with the membership renewal even after the annual membership expiration date has passed?

A

Even if your membership expires, you can still apply for renewal within one month.

Example: If your membership expiration date is August 31, 2023, you can renew your membership until September 30, 2023.
However, the next membership expiration date will be August 31, 2024.
* One year from the original expiration date.

<Note 1>
If one month has passed since your membership expired,
You will not be able to use the site with your previous membership status (joining date and membership number).
Please note that as this will be a new registration, your membership date will be the date you re-enroll and you will be issued a new membership number.

<Note 2>
After your membership expires, you will no longer be eligible to receive member e-mail newsletters until your membership renewal is complete.
Once your membership expires, all settings related to email delivery will be set to "OFF."
After renewal, please be sure to check the [Email Newsletter Settings] in MY PAGE.

Other questions regarding annual membership.

• Q.
  Please tell me how to proceed with the renewal of my annual membership.
• Q.
  Can I confirm if the annual membership renewal process has been completed?
• Q.
  I have set my annual membership to auto-renew, but when will the expiration date be updated?
• Q.
  Please tell me how to check if I am on auto-renew for my annual membership.
• Q.
  Please tell me how to stop the automatic renewal for credit card payments, d payment, and au easy payment.
• Q.
  How can I change my annual membership from 'not auto-renewing' to 'auto-renewing'?
• Q.
  Despite being set for automatic renewal with a yearly membership using credit card payment, d payment, or au easy payment, the payment was not processed.
• Q.
  Please tell me the payment methods for convenience store payments.
• Q.
  Can I change the payment method before paying for the annual membership?
• Q.
  Can I register as a member using a name other than my real name?
• Q.
  My family is already a member; can I join at the same address?

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