About Annual Membership

Q

Please tell me the payment methods for convenience store payments.

A

Available at Lawson, Ministop, FamilyMart and SeicoMart.
*Please note that some sites may not support this feature.

▼Lawson/Ministop/Loppi
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*You will need your "customer number" and "confirmation number" when making a payment. Please make a note of them or print the screen.

1. On the Loppi home screen, select "For those who have various numbers" on the left button.

2. Enter your 14-digit customer number.

3. Enter your 4-digit confirmation number and select "Next".

4. After confirming the payment details, select "Yes."

5. Take the printed receipt to the cashier and pay in cash within 30 minutes.

*After payment, be sure to receive a "detailed statement and receipt."
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▼Payment methods at FamilyMart/multi-copy machines
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1. Select "Payment" from the top menu of the multi-copy machine.

2. Select "Next".

3. Select "Enter Number".

4. On the first number input screen, enter "20020."

5. On the second number input screen, enter the 12-digit order number starting with 8.

6. After checking the notes, select "Agree and proceed."
*Payment can be made by cash or FamiPay.

7. Check the payment details and if correct, press the "Confirm" button.

8. The "M Copy Service Application Ticket" will be issued from the multi-copy machine.

9. Please bring your "M Copy Service Application Ticket" and make your payment at the cash register by the payment expiration date.

10. After paying at the cash register, please receive a receipt.
Depending on your payment, you may be given a ticket roll.
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▼Payment methods at Daily Yamazaki/Yamazaki Daily
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*You will need your "online payment number" when making a payment. Please make a note of it or print the screen.

1. Present your receipt number to the convenience store staff and tell them you would like to make an online payment.

2. After the staff operates the cash register, the input screen will be displayed, so please enter your receipt number.

3. The payment details will be displayed, so please check that they are correct and press the "Confirm" button.

4. Please pay for the item in cash.

5. A receipt (in receipt format) will be issued, so please be sure to receive it.
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Other questions regarding annual membership.

• Q.
  Please tell me how to proceed with the renewal of my annual membership.
• Q.
  Can I still proceed with the membership renewal even after the annual membership expiration date has passed?
• Q.
  Can I confirm if the annual membership renewal process has been completed?
• Q.
  I have set my annual membership to auto-renew, but when will the expiration date be updated?
• Q.
  Please tell me how to check if I am on auto-renew for my annual membership.
• Q.
  Please tell me how to stop the automatic renewal for credit card payments, d payment, and au easy payment.
• Q.
  How can I change my annual membership from 'not auto-renewing' to 'auto-renewing'?
• Q.
  Despite being set for automatic renewal with a yearly membership using credit card payment, d payment, or au easy payment, the payment was not processed.
• Q.
  Can I change the payment method before paying for the annual membership?
• Q.
  Can I register as a member using a name other than my real name?
• Q.
  My family is already a member; can I join at the same address?

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