Regarding membership fee payment
- QIf I cancel my membership partway through the month, will I receive a prorated refund for the remaining days?
- A
No, daily prorated refunds are not provided.
If you cancel your membership partway through the month (stop the automatic renewal), you can use the service until the membership expiration date from the most recent renewal date. After the next renewal date ends, your membership will be canceled.
Other questions regarding membership fee payment.
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Q.
Please tell me about the membership fees and payment methods.
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Q.
Please tell me about the request date and the update date.
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Q.
Please tell me about the available credit cards.
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Q.
Even though I have not canceled my membership, it says "the payment has not been completed."
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Q.
In the case of credit card payments, how will it be recorded on the statement?
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Q.
Can debit cards, prepaid cards, and bundle cards be used?
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Q.
If I want to change my payment method, what procedure should I follow?
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Q.
Duplicate payments are occurring.
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Q.
Is it necessary to go through a procedure every time to pay the membership fee?
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Q.
Can I change the registered credit card information?
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Q.
Can the payment method be changed? (Between credit card payment and carrier payment)
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Q.
I am considering new pricing plans from three carriers. Is any procedure necessary?
If the above examples do not resolve your issue, please contact us using the information below.