Regarding membership fee payment
- QCan the payment method be changed? (Between credit card payment and carrier payment)
- A
After logging in, you can change your payment method from the 'MY Page' under [Confirm, Change, or Stop Payment Method].
Please make any changes from your MY page by the day before the next update date.
Payments will be processed using the payment method registered at the time of the 'renewal date', so you can change it at any time during the membership period, as long as it is not on the renewal date.Please also refer to the FAQ below.
Q. What procedure should I follow if I want to change my payment method?
*Please note that accessing the site through external applications, such as in-app browsers within SNS apps, may not work correctly. Be sure to access the site using a web browser (Safari/Chrome).
Other questions regarding membership fee payment.
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Q.
Please tell me about the membership fees and payment methods.
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Q.
Please tell me about the request date and the update date.
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Q.
Please tell me about the available credit cards.
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Q.
If I cancel my membership partway through the month, will I receive a prorated refund for the remaining days?
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Q.
Even though I have not canceled my membership, it says "the payment has not been completed."
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Q.
In the case of credit card payments, how will it be recorded on the statement?
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Q.
Can debit cards, prepaid cards, and bundle cards be used?
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Q.
If I want to change my payment method, what procedure should I follow?
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Q.
Duplicate payments are occurring.
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Q.
Is it necessary to go through a procedure every time to pay the membership fee?
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Q.
Can I change the registered credit card information?
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Q.
I am considering new pricing plans from three carriers. Is any procedure necessary?
If the above examples do not resolve your issue, please contact us using the information below.