Regarding membership fee payment

Q

Is it necessary to go through a procedure every time to pay the membership fee?

A

Monthly Membership

For all payment methods, once registered, it will be set to automatic renewal, and no monthly procedures are necessary.

Please stop the automatic renewal (cancellation) by 24:00 the day before the next renewal date through MY PAGE.
You can continue to use the service until the expiration date even after stopping the automatic renewal.

Annual Membership

For credit card payments, d payment, and au easy payment, once registered, it will automatically renew, and no annual procedures are necessary.

※ To stop the automatic renewal (cancellation), please proceed from MY PAGE by 24:00 the day before the next renewal date.
You can continue to use it until the expiration date even after stopping the automatic renewal.

For those who registered for annual membership via SoftBank consolidated payment or convenience store payment, you can update your membership from MY PAGE starting one month before the expiration date.

Other questions regarding membership fee payment.

• Q.
  Please tell me about the membership fees and payment methods.
• Q.
  Please tell me about the request date and the update date.
• Q.
  Please tell me about the available credit cards.
• Q.
  If I cancel my membership partway through the month, will I receive a prorated refund for the remaining days?
• Q.
  Even though I have not canceled my membership, it says "the payment has not been completed."
• Q.
  In the case of credit card payments, how will it be recorded on the statement?
• Q.
  Can debit cards, prepaid cards, and bundle cards be used?
• Q.
  If I want to change my payment method, what procedure should I follow?
• Q.
  Duplicate payments are occurring.
• Q.
  Can I change the registered credit card information?
• Q.
  Can the payment method be changed? (Between credit card payment and carrier payment)
• Q.
  I am considering new pricing plans from three carriers. Is any procedure necessary?

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