Regarding membership fee payment

Q

If I want to change my payment method, what procedure should I follow?

A

If you wish to change your payment method, please complete the change on your MY page by the day before the next renewal date.

Payments will be processed using the payment method registered at the time of the 'renewal date', so you can change it at any time during the membership period, as long as it is not on the renewal date.

Procedure for Changing Payment Methods

Access the 'Check, Change, or Stop Payment Method' section on your MY page.

Please add the new payment method from 'Add Payment Method' after making changes.

We will stop once from the 'automatic renewal cancellation'.

Please select the new payment method for automatic renewal and payment method change from the payment method management section again.

Please note that to change from credit card payment, d payment, or au easy payment to SoftBank collective payment or convenience store payment,
you must first stop the automatic renewal and proceed after the expiration date.
Once you stop the automatic renewal and the expiration date has passed, a renewal procedure button will be displayed on MY PAGE, so please proceed from there.
If you complete the procedure within the month following the expiration date, you can continue using the service with your membership date and member number status retained.
* Credit card payments and carrier payments are processed immediately, so cancellations or changes after the renewal procedure cannot be made. Please be aware.

This is my page.

Other questions regarding membership fee payment.

• Q.
  Please tell me about the membership fees and payment methods.
• Q.
  Please tell me about the request date and the update date.
• Q.
  Please tell me about the available credit cards.
• Q.
  If I cancel my membership partway through the month, will I receive a prorated refund for the remaining days?
• Q.
  Even though I have not canceled my membership, it says "the payment has not been completed."
• Q.
  In the case of credit card payments, how will it be recorded on the statement?
• Q.
  Can debit cards, prepaid cards, and bundle cards be used?
• Q.
  Duplicate payments are occurring.
• Q.
  Is it necessary to go through a procedure every time to pay the membership fee?
• Q.
  Can I change the registered credit card information?
• Q.
  Can the payment method be changed? (Between credit card payment and carrier payment)
• Q.
  I am considering new pricing plans from three carriers. Is any procedure necessary?

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