Regarding membership fee payment

Q

Please tell me about the request date and the update date.

A

【Monthly Member】
● About Billing Date
We will charge you for one month on the date of payment completion.
From the following month, unless you stop the automatic renewal, it will be an automatic renewal payment, and you will be charged for one month on the next renewal date.
Note that if you set the procedure to stop the automatic renewal by 24:00 the day before the renewal date, you will be canceled on the next renewal date.
If you miss the deadline to stop, it will be stopped after the next payment, so please be careful.

● About Renewal Date
The end of the month of the payment completion month will be the next renewal date.
However, if there is no such day in the following month, the end of the month (28th in the case of February) will be the renewal date.
You can check the next renewal date from MY PAGE.

Example 1) If you join on December 15
We will charge you for one month on December 15.
The next renewal date will be December 31, and thereafter, the 31st of every month will be the renewal date, and on the same day, the next month's usage fee will be incurred.
※ Please complete the procedure to stop the automatic renewal by 24:00 the day before the next renewal date. After stopping, you can use the site until the renewal date.

Example 2) If you join on May 31
We will charge you for the usage fee for the current month on May 31.
From the following month, the end of each month will be the renewal date, and on the same day, the next month's usage fee will be incurred.
※ Please complete the procedure to stop the automatic renewal by 24:00 the day before the next renewal date. After stopping, you can use the site until the 30th of the current month.


【Annual Member】
● About Billing Date
We will charge you for one year on the date of payment completion.
If you join via credit card payment, d payment, or au easy payment, it will be an automatic renewal payment unless you stop the automatic renewal, and you will be charged for one year on the next renewal date.
Note that if you set the procedure to stop the automatic renewal by 24:00 the day before the next renewal date, you will be canceled on the next renewal date.
If you miss the deadline to stop, it will be stopped after the next payment, so please be careful.

● About Renewal Date
The end of the same month of the following year from the date of payment completion will be the next renewal date.
You can check the next renewal date from MY PAGE.

Example) If you join on December 15, 2023
We will charge you for one year on December 15, 2023.
From the following year, December 31 will be the renewal date every year, and on the same day, the next year's usage fee will be incurred.
※ Please complete the procedure to stop the automatic renewal by 24:00 on December 30. You can still use the site until the renewal date after stopping.

Other questions regarding membership fee payment.

• Q.
  Please tell me about the membership fees and payment methods.
• Q.
  Please tell me about the available credit cards.
• Q.
  If I cancel my membership partway through the month, will I receive a prorated refund for the remaining days?
• Q.
  Even though I have not canceled my membership, it says "the payment has not been completed."
• Q.
  In the case of credit card payments, how will it be recorded on the statement?
• Q.
  Can debit cards, prepaid cards, and bundle cards be used?
• Q.
  If I want to change my payment method, what procedure should I follow?
• Q.
  Duplicate payments are occurring.
• Q.
  Is it necessary to go through a procedure every time to pay the membership fee?
• Q.
  Can I change the registered credit card information?
• Q.
  Can the payment method be changed? (Between credit card payment and carrier payment)
• Q.
  I am considering new pricing plans from three carriers. Is any procedure necessary?

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