Regarding membership fee payment

Q

Duplicate payments are occurring.

A

There is a possibility that you have registered multiple accounts using different email addresses.

Please check your registered account once again, such as by confirming your email address from the completion email received at the time of registration.

Also, if you have multiple registrations, please keep the ID you wish to use and proceed to cancel the unnecessary IDs.

Other questions regarding membership fee payment.

• Q.
  Please tell me about the membership fees and payment methods.
• Q.
  Please tell me about the request date and the update date.
• Q.
  Please tell me about the available credit cards.
• Q.
  If I cancel my membership partway through the month, will I receive a prorated refund for the remaining days?
• Q.
  Even though I have not canceled my membership, it says "the payment has not been completed."
• Q.
  In the case of credit card payments, how will it be recorded on the statement?
• Q.
  Can debit cards, prepaid cards, and bundle cards be used?
• Q.
  If I want to change my payment method, what procedure should I follow?
• Q.
  Is it necessary to go through a procedure every time to pay the membership fee?
• Q.
  Can I change the registered credit card information?
• Q.
  Can the payment method be changed? (Between credit card payment and carrier payment)
• Q.
  I am considering new pricing plans from three carriers. Is any procedure necessary?

BACK