About Membership

Q

An error saying "Failed to register member information." has appeared, and I cannot proceed with the membership registration.

A

If you see an error saying "Failed to register member information," then...

We apologize for the inconvenience, but please log in to Chikepla using your Plus member ID/password and check your registration details.

If there are no mistakes in your registration details, you can log in again to the fan club you wish to register for to proceed with the registration of your membership information.

If you want to change your registration details, please change the items that can be edited by yourself.

If the error persists even after trying the above, or if there are items in your registration details (such as last name or gender) that cannot be changed, please contact us.

Other questions regarding [Membership]

• Q.
  About 'KPP CLUB'
• Q.
  Please tell me how to register.
• Q.
  The email has not arrived.
• Q.
  Please tell me about the membership expiration date.
• Q.
  Can I join using devices other than a smartphone?
• Q.
  I live overseas, but can I join?
• Q.
  Can children who do not have smartphones register?
• Q.
  Is it okay to register multiple times by myself?

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