About Membership

Q

Please tell me about the membership expiration date.

A

【Free Member】
The membership validity period is indefinite from the date of enrollment.
【Monthly Member】
The membership validity period is indefinite from the date of enrollment, regardless of the payment method, and is automatically renewed every month.

Example) If you enroll on January 21,
the membership period for the first month will end on January 31, the last day of the enrollment month. From the following month, it will be automatically renewed at the end of each month.
※If you wish to cancel (stop automatic renewal), please log in and complete the procedure in MY PAGE under 【Check/Change/Stop Payment Method】 by 24:00 the day before the next renewal date.
※If you stop automatic renewal during the membership period, you can still use the service until the membership period ends.

【Annual Membership】
The membership validity period is 【13 months including the month of enrollment】.

Example) If you complete your enrollment on October 10 ⇒ The membership validity period will be until the end of October of the following year.
※If you have opted for automatic renewal payment, it will be automatically renewed on October 31 of the following year.
※If you wish to cancel (stop automatic renewal), please log in and complete the procedure in MY PAGE under 【Check/Change/Stop Payment Method】 by 24:00 the day before the next renewal date.
※If you stop automatic renewal during the membership period, you can still use the membership until the expiration date.

Other questions regarding [Membership]

• Q.
  About 'KPP CLUB'
• Q.
  Please tell me how to register.
• Q.
  The email has not arrived.
• Q.
  Can I join using devices other than a smartphone?
• Q.
  I live overseas, but can I join?
• Q.
  Can children who do not have smartphones register?
• Q.
  Is it okay to register multiple times by myself?
• Q.
  An error saying "Failed to register member information." has appeared, and I cannot proceed with the membership registration.

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