About Device Change
- QI changed my smartphone model. Are there any procedures I need to follow? (In case of using a credit card for payment)
- A
If you use credit card payment, changing your device will not affect your registration.
As long as you do not cancel your membership, your payments will continue, so there is no need for any special procedures.
There are no changes to the ID and password, so you can continue to use the site as before.
In case there are changes to your registered email address or phone number due to a device change, please edit your registration information in your personal page after logging in.
*Please note that this cannot be done from the app, so be sure to operate using a browser (Safari/Chrome).
Other questions regarding changing devices.
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Q.
I changed my smartphone model. Are there any procedures I need to follow? (Using carrier billing / Changed mobile company)
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Q.
I changed my smartphone model. Are there any procedures I need to follow? (Using carrier billing / No change in mobile carrier)
If the above examples do not resolve your issue, please contact us using the information below.