Others
- QAbout the phenomenon of freezing on the password input screen [for customers using iOS 16]
- A
If you are using "iOS16", we have confirmed a phenomenon where the screen freezes when using the password auto-generation feature during member registration or password changes.
If the screen freezes, please change the settings as described below.
Turn off iCloud Keychain
Settings → Your Name → iCloud → Passwords and Keychain
Turn off AutoFill Passwords
Settings → Passwords → Password Options → AutoFill Passwords
Other questions regarding [Others]
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Q.
Regarding the restrictions on email addresses.
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Q.
I mistakenly registered my date of birth and gender.
If the above examples do not resolve your issue, please contact us using the information below.