Others

Q

I mistakenly registered my date of birth and gender.

A

Changes such as address change information can be made from "Edit Registration Information" on MY PAGE.
●MY PAGE
https://kyary.asobisystem.com/1/mypage/

Information regarding your date of birth and gender cannot be changed from MY PAGE.
Changes will be accepted after verifying your identity.

Please read the help below, fill in the necessary details, and contact us via email.

» Click here for inquiries
https://help.plusmember.jp/change/593/

Note that for significant changes, we may request a photo of your identification depending on the content.
Please be aware of this in advance.

Other questions regarding [Others]

• Q.
  Regarding the restrictions on email addresses.
• Q.
  About the phenomenon of freezing on the password input screen [for customers using iOS 16]

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