Thank you very much for always supporting Kyary Pamyu Pamyu.

[Membership Fee Course Exclusive Benefit] The 'KPP CLUB 2025 Newsletter' will be sequentially dispatched starting from February 6, 2026 (Friday).

●Shipping Target Information
■Shipping Details Domestic members who meet the following two conditions are eligible.
Eligible persons:
・Members of the annual fee course(※ Monthly membership course is not applicable)
Those who have completed the payment for "continuation" or "new membership/course change" by December 31, 2025.
Those who complete their payment after January 1, 2026, will not be eligible for shipping.
Shipping start date: From February 6, 2026 (Friday) onwards
Shipping method: Yu-Mail (post delivery)
Shipping address: The registered address as of January 8, 2026

*There will be no individual shipping completion emails.

Please confirm with your cohabitant whether the package has been received and check if it is mixed up with other shipments.

*It usually takes 3 to 5 days from the shipment of the product to delivery (this may vary by region).
*Depending on traffic conditions and your area, it may take about a week for delivery.
*Delivery is only available to addresses within Japan. We cannot ship to overseas addresses.

Regarding the timing of benefit shipments for international members who have registered for the benefits, we are currently making adjustments.

As soon as the details are finalized, we will provide information on this site.
Only delivery into the mailbox is possible; we cannot accommodate individual arrangements such as postal office pickup, delivery center pickup, or convenience store pickup.

Please refrain from reselling to third parties, participating in auctions for resale, and purchasing products that have been resold.

* Customers who complete the payment for changes to the annual fee course or new membership after January 1, 2026, will not receive the "KPP CLUB 2025 Newsletter" for the 2025 fiscal year.
* The "KPP CLUB 2025 Newsletter" is a benefit exclusive to the annual fee course. Members of the monthly fee course are not eligible for shipment.

▼"KPP CLUB 2025 Newsletter"Frequently Asked Questions about Shipping

I am not sure if I am a recipient of the 'KPP CLUB 2025 newsletter'.

You can check it on the fan club's MY PAGE. Please check the "Membership Type" and "Join Date" within MY PAGE.

The recipients for the shipment in February are as follows.

- Membership type: Annual member (domestic member)

- Membership date: Customers who have completed the payment for the annual membership course renewal as of December 31, 2025, and those who have completed the payment for new annual membership or course changes are eligible.

If I have been a member of the monthly membership course for 12 months (1 year) as of December 31, 2025, am I eligible to receive the 'KPP CLUB 2025 newsletter'?

→ Not eligible for shipping. The KPP CLUB 2025 newsletter is a benefit of the annual membership course.

If I registered for the membership course on December 31, 2025, and made the payment after January 1, 2026, am I eligible to receive the 'KPP CLUB 2025 newsletter'?

→ Not eligible for shipping. The recipients of the 'KPP CLUB 2025 Newsletter' are those who have completed the payment for a change in membership course or new membership by December 31, 2025.

Customers who complete the payment for changes to their annual membership plan or new membership after January 1, 2026, are kindly asked to wait for the 2026 'KPP CLUB Newsletter'.

If I change to the annual membership course or sign up for a new membership now, will I be eligible to receive the 'KPP CLUB 2025 newsletter'?

→ Not eligible for shipping. The recipients of the 'KPP CLUB 2025 Newsletter' are domestic members who have completed the payment for a change in membership course or new membership by December 31, 2025.

"I have not received the 'KPP CLUB 2025 newsletter.' What should I do?"

→Please check if you are the intended recipient of the shipment and if your registered address is correct on MY PAGE.

Customers who have not received their items more than two weeks after the shipping date are requested to contact us using the application form below within the specified period.

*The shipping and delivery of the product usually takes 3 to 5 days (this may vary depending on the region).

*Depending on traffic conditions and your residential area, it may take about a week for the delivery to arrive.

I moved after January 8, 2026, or I made a mistake with the address registered on MY PAGE. What should I do?

For those who have moved after January 8, 2026, please use the change of address and forwarding service (https://www.post.japanpost.jp/service/tenkyo/).

Customers who have not received their items more than two weeks after the shipping date are requested to contact us using the application form below within the specified period.

Items that were not delivered due to address errors will only be resent if the return to the office has been confirmed.cash on deliveryIt will be possible to resend at that location.

There was a defect in the 'KPP CLUB 2025 newsletter'. What should I do?

→Please check the precautions and contact us regarding the "【Annual Fee Course】'KPP CLUB 2025 Newsletter' Defect" in Help & Contact.

I accidentally damaged the 'KPP CLUB 2025' newsletter. Can it be exchanged?

"Exchanges can only be made for initial defects. We kindly ask for your understanding."

I accidentally threw away the shipment without checking its contents. Can it be resent?

We are unable to resend the item. We kindly ask for your understanding. Please make sure to confirm the shipment.

▼Regarding inquiries about undelivered items
The "KPP CLUB 2025 Newsletter" has been shipped sequentially since February 6 (Friday).

If your package has not arrived more than two weeks after the shipping date, please check the following and contact us via the application form.

[Contact Reception Period]
From February 20, 2026 (Friday) 12:00 to February 27, 2026 (Friday) 23:59
※ We will only accept inquiries from those who are recipients of the "KPP CLUB 2025 Newsletter" being shipped this time.

Items that were not delivered due to address errors will only be resent if the return to the office has been confirmed.cash on deliveryResending will be possible.
※ If there is no return, we cannot accommodate resending.
※ Resending may take about 1 to 3 months, including the confirmation of the return. Thank you for your understanding.

*Inquiries made after the deadline cannot be accepted.

【Contact Procedure】
(1) After logging in, please check and update your registered name and address in the "Edit Registration Information" section of your My Page.
If your registered name differs from the name on the doorplate, please add "〇〇様方" at the end of your address.
If you live in a collective housing, please register without omitting the apartment name and room number.
＞＞Click here for My Page

(2) Please make sure to apply during the period using the URL below.
>>Click here for inquiries about non-delivery
* Non-delivery applications can only be accessed during the inquiry period.

*Please note that even if you contact us through the regular inquiry form, we will not be able to conduct individual investigations or provide updates regarding delivery status.

*Inquiries about defective products are not accepted through this form.

* Inquiries cannot be made from the app.
* Please be sure to access the site using a web browser (Safari/Chrome).
* Yahoo! app/Google app are not guaranteed to work.

*Please note that there will be no email confirmation sent upon completion of the submission.

*After completing your inquiry, if you access the system again, it will display 'You have already received a response.'

▼Regarding inquiries about defective products
Customers who found defects in the 'KPP CLUB 2025 Newsletter' are requested to check the precautions and contact us via '【Annual Membership Course】Regarding defects in the 'KPP CLUB 2025 Newsletter' in Help & Inquiries.

■ 'KPP CLUB 2025 Newsletter' Period for Receiving Defect Inquiries

From February 20, 2026 (Friday) 12:00 to February 27, 2026 (Friday) 23:59.

Inquiries about undelivered items cannot be accepted through this form. Please check the above section, "▼ Inquiries about undelivered items."
Inquiries that do not confirm the required information cannot be accepted. Thank you for your understanding.

*Inquiries made outside of the designated period will not be accepted.

*Please note that if you do not contact us within the specified period, we will not be able to assist you.

Please note that resending may take approximately 1 to 3 months, including confirmation. Thank you for your understanding in advance.

We appreciate your continued support for Kyary Pamyu Pamyu and the 'KPP CLUB'.