Inquiry

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• Before making an inquiry, please ensure that your email settings allow you to receive replies from the domains "fanpla.jp" and "plusmember.jp."
• It may take a few days to about a week to receive a response.
• If your contact information or inquiry details are not entered accurately, there may be delays in our response or we may be unable to respond.
• Regarding the holiday closure during Golden Week.

  <Closed Period>
  

  [May 2, 2026 (Saturday) to May 6, 2026 (Wednesday)]

  
  

  We sincerely apologize, but regarding the inquiries received during the business closure period, we will contact you sequentially after May 7, 2026 (Thursday).

  
  

  Inquiries received before the closure may also
  be answered after 5/7 (Thursday). Thank you for your understanding.
  
  For a quick resolution, please make use of the help (FAQ) as well.